(ESSENTIAL) Minimum of 3 years' working experience in guest relations at a 5 lodge / hotel Must have have a high level of working knowledge i.r.t Guest Relations, Food and Beverages, Housekeeping and Front Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics metrics on platforms such as Guest Revu and Trip Advisor. Assist the lodge manager to oversee day-to-day lodge
(ESSENTIAL) Minimum of 3 years' working experience in guest relations at a 5 lodge / hotel Must have have a high level of working knowledge i.r.t Guest Relations, Food and Beverages, Housekeeping and Front Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics metrics on platforms such as Guest Revu and Trip Advisor. Assist the lodge manager to oversee day-to-day lodge
Transport to and from work.
Driver's License. Own Transport to and from work. Experience in the hospitality industry, particularly in and service – Breakfast, Lunch and dinner. Manage guest inquiries, requests, and complaints in a professional maintain guest satisfaction levels. Address and resolve any issues that may arise during a guest's stay.
Driver's License. Own Transport to and from work. Experience in the hospitality industry, particularly in and service – Breakfast, Lunch and dinner. Manage guest inquiries, requests, and complaints in a professional maintain guest satisfaction levels. Address and resolve any issues that may arise during a guest's stay.
a minimum of 2 3 years of working Management experience within a luxury 5-star lodge environment
licence
PE/Gqeberha Salary: Commensurate with qualification and experience Email your CV to recruitonlinepersonnel.co.za skills Basic mathematics skills Proven experience as Handyman Experience with hardware tools and electrical certification Introduction of OHS (specific to Good House Keeping) certification Basic Microsoft Word and skills Basic mathematics skills Proven experience as Handyman Experience with hardware tools and electrical certification Introduction of OHS (specific to Good House Keeping) certification Basic Microsoft Word and
Experience:
Preference
procurement experience in a major company and/or public sector business.