Guest Lodge Duty Manager Jobs in Lephalale

Lephalale

experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position to:

Will be responsible for the management of the operational area in such a manner that with queries and guests complaints management on duty.
Effective management of all staff
Create maintain relationship with guests.
Responsible for the management of the entire establishment

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1x Experienced Nail Technician Urgently Needed For A Live-in Position At A Lodge In Limpopo

Ellisras

7500 Monthly

Technician needed for award-winning Spa on a Game Lodge in Limpopo. The successful candidate would be responsible

Ellisras

9000 Monthly

to all reception emails

Orientating spa guests about the spa facilities and amenities

Daily

Lephalale

Greeting Guests: Welcoming guests as they arrive at the lodge, providing them with
Check-in and Check-out: Managing the check-in and check-out processes efficiently in the lodge's booking system.
Customer Service: Addressing guests' inquiries Provision: Providing information to guests about lodge amenities, local attractions, dining options
Telephone and Email Handling: Managing incoming calls and emails, transferring calls

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Lephalale

to established protocols.

Consult with guests to determine their individual needs and preferences relaxation areas, and equipment.

Educate guests on spa services and products, and promote spa packages retail products as appropriate.

Ensure guest comfort and safety throughout all treatments, adhering accurate guest records.

Collaborate with other lodge departments to provide seamless guest experiences and promote spa services.

Uphold the lodge's standards of excellence in service, hospitality

Lephalale

Greet guests warmly and assist them with check-ins and check-outs.
Manage spa reservations
Coordinate with spa therapists to ensure smooth guest flow and service delivery.
Upsell additional shifts, including weekends and holidays, as per lodge operations.
Knowledge of spa treatments

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