as a Hotel Manager in a luxury hotel or resort setting is essential
have previous experience as a porter in a high-end hotel environment
5 star Luxury Boutique Hotel in Franschhoek is requiring resident hotel manager. LIVE OUT POSITION for Requirements: Minimum of 5 years Hotel Management experience within a 5 Hotel/Property Tertiary qualification qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in the use of logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and
adhering to
hotel policies and procedures
- Maintain up-to-date knowledge of hotel services, packages
customer satisfaction
- Collaborate with other hotel departments, including catering, reservations, and
hotel and build relationships with potential clients
in the hospitality industry, preferably within a hotel environment
- Excellent organizational and
revenue management principles
- Experience with hotel booking systems
- Multilingual skills advantageous
public programmes and events that align with the hotels brand and appeal to diverse guest interests
hotels heritage, location, and cultural significance
- Act as a hotel ambassador during events, fostering positive relationships
relationships with guests and stakeholders to promote the hotels public programme initiatives
- Collaborate
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- Experience in luxury hotel environments or boutique hotels
- Familiarity with sustainable
variety of engaging programmes that showcase the hotel's culture, history, and local attractions, ensuring public programmes and events that align with the hotel's brand and appeal to diverse guest interests - Collaborate thematic concepts and activities that reflect the hotel's heritage, location, and cultural significance - programme offerings and guest satisfaction - Act as a hotel ambassador during events, fostering positive relationships relationships with guests and stakeholders to promote the hotel's public programme initiatives - Collaborate with
check-out procedures. Provide information about hotel facilities, services, and local attractions. Handle guest records in the hotel management system. Maximize room occupancy and promote hotel services and facilities experience in a hotel or customer service role preferred. Proficiency in using hotel management software
check-out procedures.
clients, adhering to hotel policies and procedures - Maintain up-to-date knowledge of hotel services, packages customer satisfaction - Collaborate with other hotel departments, including catering, reservations, and trade shows, and industry meetings to promote the hotel and build relationships with potential clients Requirements: in the hospitality industry, preferably within a hotel environment - Excellent organizational and time-management revenue management principles - Experience with hotel booking systems - Multilingual skills advantageous
clients, adhering to hotel policies and procedures - Maintain up-to-date knowledge of hotel services, packages customer satisfaction - Collaborate with other hotel departments, including catering, reservations, and trade shows, and industry meetings to promote the hotel and build relationships with potential clients Requirements: in the hospitality industry, preferably within a hotel environment - Excellent organizational and time-management revenue management principles - Experience with hotel booking systems - Multilingual skills advantageous