and lead the Finance Systems Support Analysts to ensure exceptional global support delivery
Performance
quality and operational efficiency of financial systems
Skills & Experience:
supporting Oracle Netsuite systems
Proven ability to support and train users on system functionalities
youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
/>Proven experience in application support, preferably with SQL-based systems.
Strong problem-solving
background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate within Metacom. Provide administrative support by gathering information for statistical reports. Assist Supervisors
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NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
Employee will work as a System Engineer, in the field of Autonomous Systems. The scope of work includes following:
Responsibilities
- Assist with the development of system-level plans, processes, procedures, and internal
with client and translate client requirements into system/subsystem-level requirements that can feed hardware
standards;
- Develop system architectures and comprehensive system designs to fulfil the system/subsystem level
This may include supporting analyses such as reliability analyses towards proving system safety;
-
/>- Develop system level verification plans, test cases, and procedures towards full test coverage of s
development, 20% classroom training and 10% mentorship. SUPPORT PROVIDED Rotation – Incumbents are exposed to a Competency and value driven performance management system aimed at developing future leaders. WHO CAN APPLY R10 000 per month The post Graduate Trainee Information Technology – Johannesburg appeared first on freerecruit
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