background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate within Metacom. Provide administrative support by gathering information for statistical reports. Assist Supervisors
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email service requests using the company's ticketing system. Ensure timely resolution of incidents within Service complex issues to higher level support or relevant departments as necessary. System Maintenance: Perform routine deployment of new hardware and software. Participate in system and software testing and rollout activities. Customer
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle
in the FMCG industry is currently looking for a Systems Developer , in Belville, Cape Town. Responsibilities: of software systems, including integration related projects. The systems that the systems developer create software review, identification of code metrics, system risk analysis, software reliability analysis Object-oriented assurance Support, maintain and document software functionality Integrate software with existing systems Maintain
Job Title: Information Security Analyst Location: Cape Town, Western Cape Type: Full-Time Working Hours: cybersecurity and innovation, they provide a dynamic and supportive work environment. Join a team that values your the world of information and cybersecurity. About the Role: Seeking talented Information Security Analysts Analysts to join Information and Cyber Security team. This critical role ensures the company derives maximum cybersecurity. Reporting to the Senior Manager of Information and Cybersecurity Services, the successful candidate
development, 20% classroom training and 10% mentorship. SUPPORT PROVIDED Rotation – Incumbents are exposed to a Competency and value driven performance management system aimed at developing future leaders. WHO CAN APPLY R10 000 per month The post Graduate Trainee Information Technology – Johannesburg appeared first on freerecruit
Minimum requirements:
Our client in Paarl is in need of a qualified Systems Accountant to join their team. Requirements: BCom
T2 IT Systems Engineer - Western Cape A dynamic, vibrant and growing IT company is looking for an IT IT Systems Engineer (T2) to be responsible for providing technical support and assistance to all company company clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course professional client support: Provide prompt, courteous, and professional support to all clients while