efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop competent employees who reflect a high degree of service orientation, professional charm and who can uphold
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback strategies. Collaborate with the sales and marketing team to promote hotel services and packages. Safety and
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback strategies. Collaborate with the sales and marketing team to promote hotel services and packages. Safety and
CIBTAC / City & Guilds / SAAHSP or similar internationally accredited qualification - BONUS
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services: