client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback departments. Coordinate with housekeeping, front desk, F&B, and maintenance teams to maintain high times. Revenue and Cost Management: Monitor and control hotel expenses and ensure budgetary guidelines the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback departments. Coordinate with housekeeping, front desk, F&B, and maintenance teams to maintain high times. Revenue and Cost Management: Monitor and control hotel expenses and ensure budgetary guidelines the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations and multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations and multi-task, must have experience handling customer service issues and be a team player
concerns related to housekeeping services. Coordinate with front desk and other departments to ensure detail and commitment to delivering exceptional service. Education and Certification: Matric Additional
concerns related to housekeeping services.
concerns related to housekeeping services. Coordinate with front desk and other departments to ensure detail and commitment to delivering exceptional service. Education and Certification: Matric Additional
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX health & safety, control and reporting. Ensures world-class personalised service is delivered to the competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX health & safety, control and reporting. Ensures world-class personalized service is delivered to the competent employees who reflect a high degree of service orientation, professional charm and who can uphold