applicable services and service providers Reviewing SLA and document specific hospital requirements and ensure relevant parties Driving and monitoring conformance to SLA, identify gaps and implement corrective action Maintaining field of facilities management (soft services) and SLA management Knowledge of contract management and health
applicable services and service providers Reviewing SLA and document specific hospital requirements and ensure relevant parties Driving and monitoring conformance to SLA, identify gaps and implement corrective action Maintaining field of facilities management (soft services) and SLA management Knowledge of contract management and health
effective service within reasonable turnaround time. SLA /PID is in place and delivered to client satisfaction kick off and signed. Project deliverables as per SLA are reported at monthly Exco meetings and every invoice
Oversee all daily functions required by the main SLA between Phakisa and Client as to ensure a positive compliance with legislation, company policies and client SLA are met. Management and control of PPE. Manage operations
Oversee all daily functions required by the main SLA between Phakisa and Client as to ensure a positive compliance with legislation, company policies and client SLA are met. Management and control of PPE. Manage operations
external customers. Respond to customers within SLA. Capture all details as accurately as possible in
prioritizing roles to meet and exceed deadlines and SLA agreements. Provide a world-class experience to external
prioritizing roles to meet and exceed deadlines and SLA agreements. Provide a world-class experience to external