refining processes to meet SLA requirements. 2. Subcontractor Management: Manage subcontractors to ensure handled in compliance with relevant SLAs. 3.SLA Management: Increase service effectiveness and efficiency
N/Subs R 80 - R90 000 pm Corporate client needs the services of an experience Manager from Facilities / Property Management
National diploma: Electrical/Mechanical engineering
Formal certification in facilities management
Strong electrical systems background
Exp in Prevent
Controlling of registers, compliance with SLA's, diary management, quantum, recoveries, salvage and secure
submitting accurate and timely reports
SLA Management, compliance & governance
Performance
To create and manage all SLA contracts. Collection of clients rental and manage all debtor accounts in
To create and manage all SLA contracts. Collection of clients rental and manage all debtor accounts in
within the WC CDU SLA - Understanding of the WC CDU Penalty Matrix - Compiling and management of new SOP's
within the WC CDU SLA - Understanding of the WC CDU Penalty Matrix - Compiling and management of new SOP's
completion within SLA
service level agreements (SLA's) and lease agreements Stakeholder management skills Project Management