It Technical Service Customer Service Delivery Jobs in South Africa

Service Delivery Manager Woodmead

 Digicity

Johannesburg

We are looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address primary point of contact for clients regarding service-related queries, concerns, and feedback. - Client

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It Service Delivery Manager

 Surgo Hr And Training

Cape Town Region

 Attractive packages with fringe benefits

IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating from IT Service delivery perspective. IT Service Management and Delivery - Lead Service delivery Reviews

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Service Delivery Analyst Pretoria

 Strate Ltd

South Africa

Change Control and Dynamics365 Analyst The main purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control and Releases are delivered following release processes and best practice. As well as supporting the larger team with the heat system manageme

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It Service Delivery Administrator/coordinator

Cape Town City Centre

 negotiable

and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional

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Service Delivery Manager Johannesburg

 Unique Personnel

South Africa

CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer positive experience key customers under service agreements, contributing to the overall services results and customer experience

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It Service Delivery Manager Cape Town

 Exl

Cape Town Region

client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) •

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Service Delivery Manager Cape Town

 Datafin It Recruitment

Cape Town Region

dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play role in the co-ordination and delivery of operational support to the customer and is seen as an extension strive to improve and strengthen the customer's perception of service quality, through dedicated support 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management,

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Service Delivery Quality Manager-74874

 Unique Personnel

South Africa

CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer positive experience key customers under service agreements, contributing to the overall services results and customer experience

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Customer Service Consultant Pinelands

 Quest Staffing Solutions

Pinelands

 R15 000 per month

We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate

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Customer Service Agent

Nelspruit

 21000

limited to the following:

Provide quality customer service within CRM:

 Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.

 Update relevant GPAA systems.

Provide Client liaison services within the office:

 Respond to escalated issues/make recommendations with regards to ongoing service improvements and

maintain a high level of institutions.

 Knowledge of GEPF products and services will be an advantage

 Computer literacy

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