to calls logged by users Providing remote/telephonic support Review, understand and enforce all policies
Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of
and clients over the telephone (TCF) Provide client services administration support Attend to all demutualization
and responding to routine mail and telephone queries. Providing support in the co-ordination of departmental
and responding to routine mail and telephone queries. Providing support in the co-ordination of departmental
Reference: PE002638-MT-1 Our client in Solar / Renewable Energy industry is currently looking to employ a Technical Support Technician based in Rosebank, Johannesburg. A wonderful career opportunity awaits you. Requirements: Proven experience as a Technical Support Technician, or in a similar techni
Requirements:
Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related
reported via telephone, email, or ticketing system.
Provide first-line technical support and troubleshooting