service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
Asset management and administration ITIL Foundation or IT Asset Management Certification Project Management
Service Management and the establishment of ITIL Service Management processes alongside Relationship Managers
Degree or similar coupled with ITIL Certification Min 8 yrs experience managing IT support, services, and
on best practices (e.g., ITIL, COBIT).
understanding of ITIL Foundation and COBIT frameworks. DUTIES: Infrastructure Support Management - Lead and
My client is a registered financial service provider, offering innovative needs-based life and health insurance cover for individuals and families. Role Overview: As an I&O Operations Support Engineer, you will manage day-to-day operations to ensure the delivery of systems and services that meet
face-to-face