service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
Asset management and administration ITIL Foundation or IT Asset Management Certification Project Management
Service Management and the establishment of ITIL Service Management processes alongside Relationship Managers
Management disciplines and frameworks such as ITIL and Change Management. Experience with Lean Agile project management Knowledge of and/or certification in SRE, ITIL, or related IT Management processes. Experience supporting and
/Grade 12 Essential. Certifications in ITIL Service Management. A & N. Advanced Excel. Project Management
Degree or similar coupled with ITIL Certification Min 8 yrs experience managing IT support, services, and
Management. ITIL v3/v4 (Foundation). Continuous Service Improvement. Resource and Capacity Management. Operations
on best practices (e.g., ITIL, COBIT).
certifications like ITIL/ ITSM, PMP Work Experience Requirements: • Minimum 8 - 12 years in managing IT service certifications like ITIL/ ITSM, PMP Work Experience Requirements: • Minimum 8 - 12 years in managing IT service
Service Now, Maestro, SoX (ITGC) preferred ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc Service Now, Maestro, SoX (ITGC) preferred ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc