service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
advantageous: ITIL Foundation Certificate; ITIL Manager Certificate; CobiT Foundation Certificate;
Asset management and administration ITIL Foundation or IT Asset Management Certification Project Management
qualification. Certifications such as ITIL Foundation, ITIL Manager, CobiT Foundation, CISSP, CISA, CISM, and MCITP
Capacity management & data analysis ITIL based management methodology Documentation/Technical Authoring
certification is highly advantageous (ITIL Foundation, ITIL Manager, CobiT Foundation, CISSP, CISA, CISM, MCITP)
advantageous:
highly advantageous: ITIL Foundation Certificate; ITIL Manager Certificate; CobiT Foundation Certificate; CISSP;
Service Management and the establishment of ITIL Service Management processes alongside Relationship Managers
Service Management and the establishment of ITIL Service Management processes alongside Relationship Managers