advantageous: ITIL Foundation Certificate; ITIL Manager Certificate; CobiT Foundation Certificate;
Capacity management & data analysis ITIL based management methodology Documentation/Technical Authoring
advantageous:
IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project Management DevOps Agile
delivery. IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge
ve results
similar) Professional body certifications in ITIL, Project management and other relevant areas Degree or diploma
JellyScript ITIL Certification advantageous Min 8 years working experience in IT Service Management ESSENTIAL
We are looking for an experienced ServiceNow Developer (mostly UI Builder, Flows, Performance analytics, Reporting, Platform Analytics, Generative AI, Scripting in ServiceNow, Virtual Agent) to Develop analytics and reports on Service Now platform. This will be a 3-year Fixed Contract position (Rene
Our client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption to customers while maintaining full accountability for customer problems, escalations, performance reporting, trend analysis, root cause analysis, and SLA metrics and management. Identify areas