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Route that seeks the expertise of a Customer Experience Manager Minimum Requirements: Bachelor's Degree or a related field 5 years minimum experience in Customer Experience or a related role preferably in an track record of implementing successful customer experience strategies Strong analytical skills with inspire a team Proficiency in CRM Software and other Customer Service Tools Must be able to provide pay slips Competitive Salary Package, negotiable based on experience (Only suitable candidates will be shortlisted
Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause ensure quality standards; Create and update customer experience reports; Analyze data to identify areas for
Manage social media accounts Create content for various platforms Design templates for posters and other marketing campaigns Engage in creative digital marketing strategies Manage online reputation on platforms like Analytics for performance tracking and reporting Manage social media channels Produce internal and external Minimum of 3 years of experience in social media and digital marketing management Competitive income plus seeking an innovative and proactive individual to manage and promote the online presence for our group of
be to manage digital and data strategy developments and implementations. End-to-end management of product detailed product scopes. Managing product enhancements. Developing and managing product roadmaps, timelines Certified Data Management Professional (CDMP), or similar are advantageous. 5 years' experience in delivering delivering digital products and advisory services, with at least 3 years focused on digital and data strategy strategy. Proven experience of successfully launching and managing digital and data strategies in multiple
RESPONSIBILITIES: a) Digital design across various platforms: social media, aggregator, websites, digital asset management content and strategies. e) Design and deliver digital content in the required state for upload and dissemination dissemination. f) Collaborate with the digital team, to design HTML e-mailers and SMS's as required. g) web-sites and Mobi sites if required. h) Design digital banners in HTML compatible with web and mobile reporting issues). k) Work closely with brand managers (client) to ensure they have the necessary information
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members of all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the Returns Department Compiling various reports for management Planning, coordinating, and controlling email
passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
Join Our Client's Team as a Customer Marketing Activations Manager Our client, a leading global hygiene company, is excited to welcome a Customer Marketing Activations Manager to their team in Johannesburg. In this role, you will cover the customer marketing activations for South Africa & Sub-Saharan Africa for the development and implementation of local customer marketing plans in line with the regional marketing marketing plans, Responsible to oversee the allocated customer marketing budget Establish and maintain marketing
Join Our Client's Team as a Customer Marketing Activations Manager Our client, a leading global hygiene company, is excited to welcome a Customer Marketing Activations Manager to their team in Johannesburg. In this role, you will cover the customer marketing activations for South Africa & Sub-Saharan Africa for the development and implementation of local customer marketing plans in line with the regional marketing marketing plans, Responsible to oversee the allocated customer marketing budget Establish and maintain marketing