relations management skills Ability to manage service delivery contracts holistically Work under continuous
Our client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption to customers while maintaining full accountability for customer problems, escalations, performance reporting, trend analysis, root cause analysis, and SLA metrics and management. Identify areas
improved customer relationship management, efficient service delivery, accurate billing, streamlined
improved customer relationship management, efficient service delivery, accurate billing, streamlined
KPA's Manage all resources involved in the Tender response process PreSales, Service Delivery, Sales
KEY RESPONSIBILITIES: 1. Strategic Planning: · Develop and implement comprehensive marketing strategies, plans and campaigns to achieve business goals and drive aggressive business growth and scale. · Staying abreast of current market condition, competitors and segments to identify opportunities a
co.za Manage all resources involved in the Tender response process PreSales, Service Delivery, Sales
expenditure Manage project capital budget Business Performance and Operations Support service delivery within
A well established company based in Centurion is seeking a Key Contract Manager to implement and manage the company solutions for Clients within your area as well as ensure customer satisfaction is managed and set satisfaction levels are achieved for contract retention. Ensure compliance with all ha