Pro Tem Capability
South Africa
Supervisors, to provide site contract management service to the Project Manager for all site related tasks allocated
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Lephalale
as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in
responsible for the management of the operational area in such a manner that customer satisfaction is achieved
queries and guests complaints management on duty.
Effective management of all staffCreate
relationship with guests. Responsible for the management of the entire establishment in the absence of
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Lephalale
Check-in and Check-out: Managing the check-in and check-out processes efficiently
the lodge's booking system.Customer Service: Addressing guests' inquiries
promptly and professionally, ensuring a high level of customer satisfaction.Information Provision:
Telephone and Email Handling: Managing incoming calls and emails, transferring calls
effectively, escalating more complex matters to management when necessary.Communication:
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Lephalale
assist them with check-ins and check-outs.
Manage spa reservations, ensuring accuracy and efficiency
experience using Opera software.Exceptional customer service skills with a friendly and professional
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Ellisras
9000 Monthly
abilities with a friendly personality and excellent customer serviceRemuneration: Basic Salary
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Lephalale
products.
Excellent communication and customer service skills, with the ability to interact effectively
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Pro Tem Capability
South Africa
Supervisors, to provide site contract management service to the Project Manager for all site related tasks allocated
share this job on whatsapp