efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent and multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent and multi-task, must have experience handling customer service issues and be a team player
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold standards policies, processes, rules and procedures. Monitor the usage of equipment and consumption of stock
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold standards policies, processes, rules and procedures. Monitor the usage of equipment and consumption of stock
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold standards policies, processes, rules and procedures. Monitor the usage of equipment and consumption of stock
management and operation of the hotel, including guest services, staff management, financial performance, and professionals, fostering a positive work environment. Monitor and manage financial performance, including budgeting maintenance, and aesthetic appeal. Implement and monitor operational procedures to ensure efficiency and exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
management and operation of the hotel, including guest services, staff management, financial performance, and professionals, fostering a positive work environment. Monitor and manage financial performance, including budgeting maintenance, and aesthetic appeal. Implement and monitor operational procedures to ensure efficiency and exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
management and operation of the hotel, including guest services, staff management, financial performance, and fostering a positive work environment.
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting