style="text-align:center">Customer Service Agents
Based and technical service enquiries through inbound calls and provide end-to-end service.
Main
soft skills when dealing with difficult customers.
Ensure correct listening skills and probing
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
>KNOWLEDGE AND SKILLS:
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance close deals. Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance close deals. Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
administrator or similar position
Good computer skills (MS Office, MS Excel, PowerPoint)
Proficiency
management
Excellent verbal and written communication skills
A team player with high level of dedication
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
skills
Solid interpersonal skills
Valid RSA ID
Dynamic
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
similar
position
ï§ Good computer skills (MS Office, MS Excel, PowerPoint)
ï§ Proficiency
/>ï§ Excellent verbal and written communication skills
ï§ A team player with high level of dedication
will need to have experience working in a multi-country, multi-currency, high volume environment. Forex
will need to have experience working in a multi-country, multi-currency, high volume environment. You must
contacts and relationships with tour operators, travel agents and production houses.
We do require someone
communication, customer service & organisation skills
- Ability to conduct presentations and meetings
excellent negotiation skills
- Personality profile to match relevant skills
- Proficient in
communication skills
- Team player with high level of dedication
- Good negotiation skills
-
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)