employee training and development, fostering a skilled workforce capable of delivering exceptional customer
Reference: BOK004492-CMB-1 Skills Trainer required by recognised fast food Franchise Qualifications: employee training and development, fostering a skilled workforce capable of delivering exceptional customer
Reference: BOK004492-CMB-1 Skills Trainer required by recognised fast food Franchise Qualifications: employee training and development, fostering a skilled workforce capable of delivering exceptional customer
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Communication Skills Problem solving Skills Time Management Skills Quality management skills Organisation Organisation skills Ability to work with people Team Player Pay attention to deta il
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused within an inclusive workplace culture, enhance your skills, and advance your career at the forefront of technological frameworks, methodologies, and ceremonies. This role calls for someone who can proactively drive projects forward Driving change: Harnessing innovation and creative skills. Organizational development: Nurturing growth and and synergy within teams. Negotiation: Skillfully navigating collaboration and consensus-building. Conflict
with best practices.
Essential Skills Requirements:
deep ITSM knowledge, Linux/Windows administration skills, and Agile project management experience to drive improvement and cutting-edge technology. ESSENTIAL SKILLS REQUIREMENTS: - Deep ITSM knowledge - Experience Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: - System management experience (e - Software migration and agent distribution - Attendance in rolling on-call duty 24h/7 - Investigating
contribute to cutting-edge IT projects. ESSENTIAL SKILLS REQUIREMENTS: - Practical knowledge in one or more Generative AI, Scripting in ServiceNow, Virtual Agent) - Alternatively, sound JavaScript development experience Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS : - IT Experience (not mandatory) English; German is a plus - Strong interpersonal skills, including intercultural understanding - Ability deploy solutions using agile methodologies - No on-call duty required at this point
ESSENTIAL SKILLS REQUIREMENTS:
- Practical knowledge in one or more of the following:
Agent)
- Alternatively, sound JavaScript development
(AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
- IT Experience (not
English; German is a plus
- Strong interpersonal skills, including intercultural understanding
- Ability
solutions using agile methodologies
- No on-call duty required at this point