REQUIREMENTS
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management
aspects of EA and Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration adaptability in a dynamic work environment. Unique Requirements High Availability: Must be available 16 hours to anticipate needs and act swiftly. This role requires a proactive mindset and the ability to react quickly including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments,
aspects of EA and Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration adaptability in a dynamic work environment. Unique Requirements High Availability: Must be available 16 hours to anticipate needs and act swiftly. This role requires a proactive mindset and the ability to react quickly including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments,
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office applications (Excel Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
experience Requirements Valid South African ID Valid Driver's license and reliable transport Matric Degree
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and