Description:JOB PURPOSE
The Lead CRM is responsible for overseeing the implementation
strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales effectiveness
processes. This role plays a critical part in driving CRM strategy and maximizing the value of customer data
/>
CRM Strategy and Roadmap
/>
role with top tier Financial Services company - Oracle PL/SQL & Compass
Purpose of role:
Oracle courses - would be an advantage
Join Our Client's Team as a CRM Commercial Data Analyst Our client, a leading global hygiene and health health company, is excited to welcome a CRM Commercial Data Analyst to their team in Johannesburg. In this leading, directing, & developing the respective CRM & CA organization structure, team, & performance the value of launched solutions and tools Support CRM utilization, engagement and value for sales & working within CRM and related processes across designated region/countries. Co-develop CRM tools &
system requirements by assessing utilisation of Oracle Fusion ERP Cloud functionality and work with business
assist with enhancement requirements.
Monitor Oracle Fusion ERP Cloud quarterly release and work with
adopted by business.
Drive POC development on Oracle Fusion ERP to help business resolve issues and/or
initiatives.
Have a sound understanding on Oracle Fusion ERP Cloud Functionality.
Gather business
improvement and enhancements to be implemented on Oracle Fusion ERP.
Support appropriate changes or
company requirements.3. CRM Utilisation:
established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries;
will have extensive experience in implementing Oracle Fusion 12c and IBM WebSphere (DataPower) integration processes. Key Responsibilities · Design and implement Oracle Fusion 12c integration solutions to meet enterprise Qualifications · Experience: Proven experience with Oracle Fusion 12c integration solutions and IBM WebSphere Proficiency in Oracle Fusion Middleware, including Oracle Integration Cloud (OIC) and Oracle SOA Suite. o
break Required Experience: In depth knowledge on Oracle Commerce Modules. And hands on development experience Order, Profiles and fulfilment modules. Upgraded Oracle Commerce version from ATG10.1.2 to ATG11.3.2. Experience Servlet and JSPs. Configuration of managed servers as Oracle WebLogic admin. Implementation of third party integration
break Required Experience: In depth knowledge on Oracle Commerce Modules. And hands on development experience Order, Profiles and fulfilment modules. Upgraded Oracle Commerce version from ATG10.1.2 to ATG11.3.2. Experience Servlet and JSPs. Configuration of managed servers as Oracle WebLogic admin. Implementation of third party integration