*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familys year
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
/>Matric Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
currently has openings in their call center to fill the roles of Outbound Call Center Agents. No previous commission, and incentives. The post Call Center Agent – Outbound appeared first on freerecruit.co.za
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent to work with and manage different types of personalities to get the right results A professional phone
and converting outbound leads. Contributing to and driving sales by effectively calling clients Responsible communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and technologies solutions, With a reliable call center analytics workforce management, call accounting tools, and more. Answering Inbound calls, Handling customer complaints complaints, Following up on customer calls, Updating Customer database, Collecting and reporting feedback
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .