Outbound Contact Centre Team Leader Jobs in South Africa
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring management updated on team performance. Operations: Monitor inbound and outbound calls and email responses procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration lead the Contact Centre team Identify areas of development Coach and manage individual/team performance
share this job on whatsappCall Centre: Team Leader
Ergasia PlacementsSouth Africa
based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist
Call Centre: Team Leader
Pretoria
18 000 Monthly
and call strategies.
· Experience in a call centre environment that deals with Collections.
·
administrative functions of staff members in the call centre.
· Assist with reports and assessments.
Team Leader: Collections Call Centre
Pretoria
18000 Monthly administrative functions of staff members in the call centre;
Team Leader: Collections Call Centre
Pillangó PlacementsSouth Africa
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of outstanding standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum administrative functions of staff members in the call centre; Assist with reports and assessments; Assist with
Junior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Agent : Payjoy
Bryanston
Negotiable able to effectively communicate with the team leader and team members.
To ensure that every ty to work with little supervision
EDUCATION
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Contact Centre Agent Alberton
Altron FintechAlberton
FinTech operates as a division of Altron, a market leader in the ICT sector. For over 50 years, Altron has Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer general product queries Contact customers to provide installation and training Outbound calls to customers N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Senior Contact Centre Agents
FreerecruitHyper By The Sea
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
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