IAR Operations Engineer. The lucky fish who is fortunate enough to be successful in this process has Continuous improvement of the current rollout process Regular interactions through meetings, calls and
environment. Minimum 3 years' experience in IT operations role. Knowledge of architecting and developing distributed systems Understanding INC, CM,PM processes Knowledge of RESTful APIs Any additional responsibilities needs-based operating process within the agreed quality Ensures the operability and operational quality of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall improve operational quality for the assigned applications. Supports the product owner with operational issues
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office reading and writing and presentation delivery. IT Operational Experience as per ITIL Project management experience special context of TLM. Practical experience in IT Operations. Ability to conceptualise complex information relevant for IT Operations. Practical experience with the classical IT Infrastructure Operations, DevOps and organisations/initiatives IT Infrastructure Operations IT Process Steering IT Process Governance Data Analysis The ability
migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform continuous improvement of IT Service Management processes and practices. Extensive ServiceNow experience matter expert (SME) on ITSM related topics: ITSM processes, foundation data, governance, and measurements documentation of user guides and guidelines including operations manuals. Submitting, updating, and maintaining audit requirements to maintain compliance and operational integrity. Providing different levels of support
continuous improvement of IT Service Management processes and practices.
Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure general integration issues Experience in the operation of Linux Servers and/or Windows Servers Experience with Jira and Confluence Experience with ITIL processes (Incident, Change and Problem management) Any working on improving operational stability Work on automation of platform operations, troubleshooting and
ce with technical documentation and standard operating procedures
Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure general integration issues Experience in the operation of Linux Servers and/or Windows Servers Experience with Jira and Confluence Experience with ITIL processes (Incident, Change and Problem management) Any working on improving operational stability Work on automation of platform operations, troubleshooting and
Basis
Information Technology