enable you to perform the following duties:
Processes - High-Level Operational Oversight and Complex standards and work towards optimising processes to ensure the quality of service.
maintaining underwriting standards and providing quality client service:
commercial underwriting standards and providing quality client service:
the human element in the Estate Administration process. This means that you will be the primary point Financial Advisor during the estate administration process. Obtaining a set amout of LOEs per month. In new new estates meetings, explain the estates process, time frames and costs with client/families/beneficiaries iaries and Brokers. Ensure the quality of onboarding is in line with our standards as set out in the with and kept well informed during the onboarding process. Ensure that all active enquiries that will not
the human element in the Estate Administration process. This means that you will be the primary point Financial Advisor during the estate administration process. Obtaining a set amout of LOEs per month. In new new estates meetings, explain the estates process, time frames and costs with client/families/beneficiaries iaries and Brokers. Ensure the quality of onboarding is in line with our standards as set out in the with and kept well informed during the onboarding process. Ensure that all active enquiries that will not
assist us in our efforts to provide affordable, quality car insurance products delivered with a level of Reporting and Performance Evaluation Systems and Process Reviews Audit and document findings Propose optimisations Evaluation of lost clients Review of systems and processes to identify and evaluate core retentions issues correlation modelling for investigation process Optimize processes impacting turnaround time and task efficiency alignment to the agreed processes Aduit of the vehicle assessment and repair process Key relationship audits
duties:
Effectively maintain claims standards and provide quality client service:
company documentation that supports the company's quality management system meets the minimum requirements Science); 2. Must have relevant administration Quality/EH&S/Risk Management Qualification; 3. A Science working with SHEQ Management Systems (must include Quality Management systems experience); 6. A minimum of
company documentation that supports the company's quality management system meets the minimum requirements Science); 2. Must have relevant administration Quality/EH&S/Risk Management Qualification; 3. A Science working with SHEQ Management Systems (must include Quality Management systems experience); 6. A minimum of
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries needs from all demographics, delivering a high quality, professional service to these customers.