inquiries and requests.
guest inquiries and requests. Anticipate guest needs and proactively offer assistance to enhance their transportation and assist with travel arrangements as needed. Provide information about the wine estate, its effectively. Knowledge of local attractions, restaurants, and services preferred. Proficiency in using
guest inquiries and requests. Anticipate guest needs and proactively offer assistance to enhance their transportation and assist with travel arrangements as needed. Provide information about the wine estate, its effectively. Knowledge of local attractions, restaurants, and services preferred. Proficiency in using
issues promptly and professionally. Anticipate guest needs and maintain a proactive approach to enhancing their Leadership: Lead and motivate a diverse team of hotel staff, fostering a positive work environment. Provide development opportunities for team members. Ensure all staff adhere to company policies and procedures, maintaining and maintain a safe environment for guests and staff. Conduct regular audits and inspections to uphold Flexibility to work evenings, weekends, and holidays as needed. A passion for delivering unparalleled guest experiences
promptly and professionally.
issues promptly and professionally. Anticipate guest needs and maintain a proactive approach to enhancing their Leadership: Lead and motivate a diverse team of hotel staff, fostering a positive work environment. Provide development opportunities for team members. Ensure all staff adhere to company policies and procedures, maintaining and maintain a safe environment for guests and staff. Conduct regular audits and inspections to uphold Flexibility to work evenings, weekends, and holidays as needed. A passion for delivering unparalleled guest experiences
various departments, and lead a team of maintenance staff.
Key Responsibilities:
needs.
communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all Guest Services Agent and assist at front desk as needed. File reservations and group contracts. Review related field preferred. Excellent phone skills needed. Clear verbal and written communication skills
communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all Guest Services Agent and assist at front desk as needed. File reservations and group contracts. Review related field preferred. Excellent phone skills needed. Clear verbal and written communication skills
coordinate the daily activities of the housekeeping staff. Assign tasks and ensure efficient completion of performance evaluations and provide feedback to staff on a regular basis. Health and Safety Compliance: Ability to stand, walk, and lift heavy objects as needed. Strong interpersonal and communication skills