telecommunications specialist, is looking to recruit a Retentions and Collections Lead to join their team in Midrand candidate will build and manage the newly established Retentions department, setting up processes and managing guidance to team members on effective customer retention and collections techniques and strategies. Set management. Continuously evaluate and enhance existing retention and collections processes. Work with the Operations for management detailing the performance of the retention and collections team. Highlight areas for improvement
responsibilities include:
plans.
track record of revenue generation and client retention Excellent written and verbal communication skills
leadership capabilities Talent Acquisition and Retention: Collaborate with the recruitment team to attract talent Implement strategies to enhance employee retention and minimize turnover HR Reporting: Prepare regular
capabilitiesTalent Acquisition and Retention:
leadership capabilities Talent Acquisition and Retention: Collaborate with the recruitment team to attract talent Implement strategies to enhance employee retention and minimize turnover HR Reporting: Prepare regular
maintain positive relationships and drive customer retention.Experience and skills required:
duties and responsibilities include: Growth and retention of assets Sales and brand promotion Client Relationship