Sales Contact Call Centre Jobs in Johannesburg, Gauteng
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Contact Centre Agent : Payjoy
Bryanston
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
with little supervision
share this job on whatsappContact Centre Advisor Sandton
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Call Centre Jobs Sales Support Opportunities
FreerecruitCentral Johannesburg
mortgage insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban ensuring that full call center support is given to the Sales Administrators; Sales Consultants etc. to to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily & Allocation of leads Administration of the Sales lead inbox : Acknowledgment of receipt to client to Marketing Team regarding various responses to sales enquiries (AD HOC) Recording of leads allocated
M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
with little supervision
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
- Escalating faults that cannot be concluded on first contact.
- Ensuring that customer details are captured
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Call Centre Agent Johannesburg
Bureau VeritasJohannesburg
To make contact with existing and/or potential clients who could benefit from our services within Testing Testing, Inspection and Certification. The call centre agent will support the business developer by securing to respond All calls are to start in English unless there is a valid reason why the call started in a different of being converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage Manage your phone time, breaks, after sales work and idle items Ensure accurate dispositioning/ wrap up
Call Centre Agent
Bureau VeritasJohannesburg
To make contact with existing and/or potential clients who could benefit from our services within Testing Testing, Inspection and Certification. The call centre agent will support the business developer by securing to respond All calls are to start in English unless there is a valid reason why the call started in a different of being converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage Manage your phone time, breaks, after sales work and idle items Ensure accurate dispositioning/ wrap up
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