years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations the Sales Department concerning group bookings. Maintain availability calendar and communicate all relevant staff. Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
years of experience in similar environment Answer all incoming calls promptly, in an attentive, courteous average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations the Sales Department concerning group bookings. Maintain availability calendar and communicate all relevant staff. Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations checks, if required at property. Be able to perform all duties of Guest Services Agent and assist at front
delivered to the guests, in all locations, by effectively directing the Hotel Teams on all matters impacting the the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop minimising waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. yield management strategies. Collaborate with the sales and marketing team to promote hotel services and hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications
hotel operations to ensure smooth functioning of all departments.
hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. yield management strategies. Collaborate with the sales and marketing team to promote hotel services and hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications
delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop minimizing waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop minimizing waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
Housekeeping Manager at La Residence is responsible for all housekeeping related operations and will be required By ensuring that bedrooms, public spaces and all amenities reflect the highest possible standards Ensure all public areas and accommodation is extremely clean at all times,
responsible for overseeing all maintenance activities across the estate, ensuring that all facilities, equipment
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