profitability and customer satisfaction for assigned contracts. ● Provide both service agreement, and time of experience in Services). ● Minimum of 3 additional years of experience in Customer Contract Management identification and solution skills. The post Customer service Manager appeared first on freerecruit.co.za
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
cost-effective acquisition of goods and services, at the best possible price, as well as expediting orders to providing high-quality products and exceptional service to their clients. Reporting Structure: This position negotiate with suppliers to secure the best terms and prices. Ensure compliance with company policies and industry the sales team. Provide accurate and competitive pricing information in a timely manner. Collaborate with departments to meet client needs. Work with Systems: SAP, Excel and Purpose built Buying / Expediting System
cost-effective acquisition of goods and services, at the best possible price, as well as expediting orders to providing high-quality products and exceptional service to their clients. Reporting Structure: This position negotiate with suppliers to secure the best terms and prices. Ensure compliance with company policies and industry the sales team. Provide accurate and competitive pricing information in a timely manner. Collaborate with departments to meet client needs. Work with Systems: SAP, Excel and Purpose built Buying / Expediting System
parts and components, prioritizing exceptional customer service in the Construction, Mining, and Agricultural ratio. - Efficiently utilize SAP and Business Information Reports. Customers: - Maintain a high call rate least 10 customers monthly. - Secure 2 new or reactivated customers each month. - Utilize SAP and Business order fulfillment options. - Make efficient use of SAP and Business Information Reports. Job Requirements: equipment, mining machinery). - Basic knowledge of SAP (advantageous). Personal Attributes: - Problem-solving
negotiate pricing, and ensure timely delivery of parts. Customer Service: Provide excellent service to internal internal customers (maintenance and repair teams), ensuring their parts needs are met promptly and accurately multitasking skills. Excellent communication and customer service abilities. Proficiency in inventory management
at all times, with correct labels and pricing Report all price discrepancies to management Keep abreast to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Mining sectors. They prioritize exceptional customer service and provide complete aftermarket solutions quote-to-conversion ratio to boost overall sales performance. Customer Engagement: Maintain a high call rate to ensure of at least 10 customers each month. Secure a minimum of 2 new or reactivated customers monthly. Quotation options to maximize sales opportunities. Utilize SAP and Business Information Reports effectively to enhance Lubricants, Buckets, Workshop Repairs. Basic knowledge of SAP (advantageous) and computer literate. Personal Attributes:
Sales & Marketing Duties
? General Customer Service Duties
Specific Duties Include:
customers, suppliers, vendors, and business partners.
customers.
? Obtain and develop new prospective customers.
? Accurate reporting
and sales prices for products
? manage the sample process (arranging samples for customers, arranging
in market research, new customer canvassing and service of existing customers
? Minimum of 2 years