IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play a critical critical role in the co-ordination and delivery of operational support to the customer and is seen as improve and strengthen the customer's perception of service quality, through dedicated support expertise, and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4
Tasks and Service Management Tasks · Provide administrative support to the Relationship Managers within practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside alongside Relationship Managers · Resolution and/or follow-up of open tasks, incidents, service requests, problems implements a suitable solution for the effective management of BRM internal-client relationships and engagements and oral communication, strong planning, time management and organizational skills. · Proficient in Microsoft
our reputation and over 17 years' history in servicing our client's needs on a global footprint. Company these core values. Customer Value Quality of Service Service Evolution Innovation SWAN's mission is simple possible talent. Job Description As an Account Manager, you will manage existing and new client relationships end-to-end account management. Identify up-sell and cross-sell opportunities within existing accounts to drive implement account strategies to drive client satisfaction, retention, and growth. Service multiple clients
our reputation and over 17 years' history in servicing our client's needs on a global footprint. Company these core values. Customer Value Quality of Service Service Evolution Innovation SWAN's mission is simple possible talent. Job Description As an Account Manager, you will manage existing and new client relationships end-to-end account management. Identify up-sell and cross-sell opportunities within existing accounts to drive implement account strategies to drive client satisfaction, retention, and growth. Service multiple clients
5 years recent experience as a Dealership Service Manager
alignment with established plans and policies.
Fleet Managers. The overall objective of this operations manager role is to effectively manage and oversee solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would tertiary qualification in transport/logistics management. All candidates should be able to communicate Insurance claims, traffic fines, vehicle maintenance; Management of driver hours; Budget and Resource Planning division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Management – Cultivate objective
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation
experience strategy and deliver unparalleled customer service in an omni-channel environment.
Customer complaints management Manage the customer support team in resolving
enhance customer satisfaction.