style="text-align:center">Customer Service Agents
Based customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
ty to work with little supervision
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working debit order processing, payment and switching services, card personalisation and issuance, credit management provide person-to-person payments and value-added services to the consumer market. The successful candidate standard of service and compliance. They will troubleshoot issues related to our service offerings and incoming calls within Service Level Agreement Respond to emails within Service Level Agreement Perform
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage. ● Computer debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
ty to work with little supervision
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers specific queries and providing them with excellent service. It is imperative that accurate information is
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at their knowledge of products or services as well as great customer service skills. Provide support and offer communication to clients, delivering high level of call centre service and telephone etiquette • Record all client after call work time to ensure call answering service levels are always met • Ensure that there are no
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre provide an exceptional and professional customer service experience by performing to the best of their abilities Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) and high attention to detail Excellent customer service skills Motivated, positive, can-do attitude and
provide an exceptional and professional customer service experience including to perform to the best of Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
our Company's products and/or services Expertise in the customer service area we focus in, such as Wealth
• To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum To verify and update if necessary all personal contact information for clients including the Medical Aid understanding and servicing experience • 2 years proven client service/call centre experience. • Good