looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address address any issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
company based in Bloemfontein are seeking a Control Room Operator - Monitor and track vehicles - Reporting
and performance of mining equipment using fleet management software
DEPARTMENT: PROTECTION SERVICES POSITION NUMBER: P001343 VACANCY: CONTROL ROOM OPERATOR PEROMNES GRADE: with all stakeholders with regards to protection services via telephone, radio and electronically. · Ensure standard operating procedure. Crime Information Management · Ensure that crime, incidents, and information crime information received is reported to the Control Officer and necessary documents is completed. Operations attend to a reported incident. · Ensure that key control is done efficiently. · Regular consistent radio
DEPARTMENT: PROTECTION SERVICES POSITION NUMBER: P001343 VACANCY: CONTROL ROOM OPERATOR PEROMNES GRADE: with all stakeholders with regards to protection services via telephone, radio and electronically. · Ensure standard operating procedure. Crime Information Management · Ensure that crime, incidents, and information crime information received is reported to the Control Officer and necessary documents is completed. Operations attend to a reported incident. · Ensure that key control is done efficiently. · Regular consistent radio
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play a critical critical role in the co-ordination and delivery of operational support to the customer and is seen as improve and strengthen the customer's perception of service quality, through dedicated support expertise, and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience