IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town. Job purpose: client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
employ a Team Lead to lead the business/customer facing IT service management operations team Develop approved IT service management strategies Collaborate to design customer focused IT services Lead the IT Service Service Management Operations team Builds relationships with key stakeholders Matric / Grade 12 Tertiary experience managing IT support, services, and key processes including incident, change, service request request and major-incident management. Vendor management experience and leading technology change and deployments
client facing role that ensures a seamless IT Service Management, helping business growth and creating value intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Education Requirements: Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Education Requirements:
dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play a critical critical role in the co-ordination and delivery of operational support to the customer and is seen as as an extension of the client's IT Operations team. You will be expected to consistently strive to improve improve and strengthen the customer's perception of service quality, through dedicated support expertise, and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience
Tasks and Service Management Tasks · Provide administrative support to the Relationship Managers within practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside alongside Relationship Managers · Resolution and/or follow-up of open tasks, incidents, service requests, problems implements a suitable solution for the effective management of BRM internal-client relationships and engagements and oral communication, strong planning, time management and organizational skills. · Proficient in Microsoft
credit control & 3 years’ experience in leading a team of Credit Controllers
Responsibilities
is available for a SOX Compliance Team Lead. You will manage a team of SOX Accountants and Specialists training, and working closely with the finance team and key stakeholders. You will have a strong background and time management will be key assets for this role. Responsibilities: Management of a team Oversee scoping scoping and risk assessment efforts for management's SOX annual planning. Oversee walkthroughs of Key Processes and maintain up to date documentation Lead and manage updates/development of current risk and control
is available for a SOX Compliance Team Lead. You will manage a team of SOX Accountants and Specialists training, and working closely with the finance team and key stakeholders. You will have a strong background problem-solving, critical thinking, and time management will be key assets for this role.
terms of structured incident management, request management, change management, contractual scope alignment be fully funded for the successful individual), team player, and the ability to work independently whether
Resolve's client is looking for a Team lead to their team. The Technical Lead serves as the expert responsible to the greater Team. Responsibilities: Technical Execution and System Integrity: Manage the technical Collaboration and Knowledge Transfer: Liaise with team members, drive innovation, and facilitate the transfer transfer of technical knowledge within the team. Leadership and Best Practices: Adopt new technologies