Service Desk Support Agents Jobs in Gauteng
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Support Desk Agent Johannesburg
Levelup Ltd
Johannesburg
To service internal and external customers with superior customer care, service excellence and administrative administrative support . Fast paced environment which requires quick responses to high volume multi tasked inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries and/or client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive level of support Provide weekly feedback reports. Provide handover support between PMO and Service delivery
share this job on whatsappService Desk Agent Midrand
Advanced Projects & PeopleMidrand
logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating Desktop and Technical Support services Providing workstations related support for Absa retail as well troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's as a team to improve service delivery Helpdesk Support Providing remote support to all Absa users utilising Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone, ticketing system.
Provide first-line technical support and troubleshooting for hardware, software, and basic application support.
Accurately log and track all incidents and service requests in the ticketing are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring experience
Must have experience with service desk ticketing systems and remote support tools.
Must have CompTIA
Service Desk Agent Johannesburg, South Africa
Liham ConsultingJohannesburg
From 10000 to 20000 (Ctc) - Yearly Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and
Service Desk Manager (applications)
Johannesburg
Negotiable looking for a Service Desk Manager to support Application Support teams across a few work high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do:
Service Desk Manager Parktown
Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
It Service Desk Analyst Johannesburg
Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing providing high-level support to customers. This highly visible role requires excellent communication, first/second line support issues for customers. Refer unresolved issues to third-line support teams. Receive purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining Minimum 2-3 years experience in a support environment. Highly customer service focused with excellent communication
Help Desk Support Analyst Olifantsfontein
Global Corporate Advisory ServicesOlifantsfontein
National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through • Create, manage, and analyse data reports to support day-to-day operations. • Develop and write MySQL Extranet, and Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes
Service Desk Agent From 10000 To 20000 (ctc) - Yearly
Liham ConsultingJohannesburg
From 10000 to 20000 (Ctc) - Yearly Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and
Call Centre Support Agent
Bizgro Sales Personnel PlacementsCentral Johannesburg
equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely more administrative include > Call Centre duties > logging of service calls > opening job cards, reports, etc. > will have > previous related experience in a service environment & dealing with job cards. > multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit
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