Service Delivery. Maintaining an effective Service Level Management (SLM) process by defining SLA, OLA and Decision Tree Configurations. Service Level Management: Service level management Incident Management. Service Service level management Change Management. Service level management Request Management. Creating service targets
Management
Benefits Management Configuration Management Service Level Management Service Catalogue Management Communications
15 Consultants Monitoring workflow and service levels Manage escalated queries process and ensure the
control Brand management Service levels Housekeeping Enhancing store image KVI management Productivity Purchases
Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the
Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the
Reference: JHB000342-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively driving improvement and developmen
funds in accordance with the agreed service levels.
Reference: PE002464-CV-1 Our client, a market leader in the pharmaceutical space, is actively searching for an experienced Operations Manager to their team. This is a senior management position. This position is located in Johannesburg North. An exciting career opportunity awaits you. Minimum requir