Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use the plan execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX & safety, control and reporting. Ensures world-class personalised service is delivered to the guests Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use the plan execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX & safety, control and reporting. Ensures world-class personalized service is delivered to the guests Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use the plan execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX & safety, control and reporting. Ensures world-class personalized service is delivered to the guests Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure
management and operation of the hotel, including guest services, staff management, financial performance, and hotel, ensuring smooth and efficient functioning. Develop and implement strategies to enhance guest satisfaction maintenance, and aesthetics throughout the property. Develop and implement marketing and promotional strategies exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
management and operation of the hotel, including guest services, staff management, financial performance, and hotel, ensuring smooth and efficient functioning. Develop and implement strategies to enhance guest satisfaction maintenance, and aesthetics throughout the property. Develop and implement marketing and promotional strategies exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
management and operation of the hotel, including guest services, staff management, financial performance, and ensuring smooth and efficient functioning.
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area operations staff. Maintain accurate files and reports. Handle all special reservations, to include V property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area operations staff. Maintain accurate files and reports. Handle all special reservations, to include V property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
passionate about providing exceptional customer service? Do you have a valid driver’s license and a warm
If you’re ready
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback environment. Provide coaching, training, and development opportunities for team members. Ensure all staff the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance