Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
SQL)
(PM)
support Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell
support
support Experience with technical documentation and standard operating procedures Experience with Active Directory/Azure providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical experience and visualise data sets. (Excel, Power-BI, etc.) Service Now (SNOW) understanding Ability to collaborate Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating & maintaining TLM service offerings in ServiceNow. IT Process Maintenanc
(POSTGRES, SQL) JAVA (beneficial and optional) Micro Service Development Freestanding Component Development of system/technical documentation (as per ISO standards) System testing/parallel runs System implementation
experience (POSTGRES, SQL)