customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through • Create, manage, and analyse data reports to support day-to-day operations. • Develop and write MySQL Extranet, and Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral remote users Support, document, monitor, configure, and administer the Atera IT Help Desk. Develop and in ways that optimize performance. Analyse help desk tickets and/or IT Service data and recommend customer
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral remote users Support, document, monitor, configure, and administer the Atera IT Help Desk. Develop and in ways that optimize performance. Analyse help desk tickets and/or IT Service data and recommend customer
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to client connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through • Create, manage, and analyse data reports to support day-to-day operations. • Develop and write MySQL Extranet, and Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer security of cash and other valuables at the cash desk. Administrative Tasks: Prepare and submit daily and organized cash desk area. Team Collaboration: Work closely with other cash desk clerks and the finance finance team to ensure smooth operations. Provide support to other departments as needed. Qualifications: Salary market related plus Benefits The post Cash Desk Clerk – Akasia appeared first on freerecruit.co
via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop Desktop and Technical Support services Providing workstations related support for Absa retail as well improve service delivery Helpdesk Support Providing remote support to all Absa users utilising the given Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident reporting re-occurring errors/problems to the relevant support parties. Identifying and reflecting in Service
looking for a Service Desk Manager to support Application Support teams across a few work high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and standard operating procedure model for the Service Desk.
What you’ll do:
You will be part of a consultancy, working with some of the most knowledgeable
ticketing system.
Provide first-line technical support and troubleshooting for hardware, software, and resets, account unlocks, and basic application support.
Accurately log and track all incidents and are maintained.
Monitor and manage service desk queues, ensuring that all tickets are managed within have experience with service desk ticketing systems and remote support tools.
Must have CompTIA