Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Order Processing Register product pric
Application Helpdesk Support individual, to provide first line application support to users in an efficient Provide data, reporting and insights on service desk trends, informing strategies for improvement. - Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting organization, in specialization and also in other system supported. - Excellent problem-solving abilities. - Ability
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to client connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
exceptional customer service and providing technical support? We're seeking highly motivated motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO users by providing timely and effective technical support and assistance.
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What you’ll
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via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop Desktop and Technical Support services Providing workstations related support for Absa retail as well improve service delivery Helpdesk Support Providing remote support to all Absa users utilising the given Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident reporting re-occurring errors/problems to the relevant support parties. Identifying and reflecting in Service
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the
looking for a Service Desk Manager to support Application Support teams across a few work high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and standard operating procedure model for the Service Desk.
What you’ll do:
You will be part of a consultancy, working with some of the most knowledgeable