JOB: Service Desk Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Being the first point of contact resolutions in a timely fashion. Provide support to clients on all supported applications. Provide regular updates
strategic decision-making Prepare batches and provide support to clients in batch processing, ensuring accuracy procedures Matching of hours for clients, liaising with support teams for data export queries to guarantee precision
We are seeking a skilled and experienced IT Support Technician to join our team on a contractual basis basis for a duration of 6 months . The IT Support Technician will be responsible for maintaining and managing troubleshooting technical issues, and providing support to end-users. The ideal candidate will have a strong and communication skills Technical Support: Provide technical support to end-users, resolving hardware
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you team of technical support engineers, and ensuring the highest level of customer support. Manage and lead team of technical support engineers Ensure the team provides timely and effective support to clients Develop Develop and implement support strategies and processes to optimize customer satisfaction Collaborate with departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
depending on experience Minimum Requirements: B. Tech and/or BSc Degree in Civil Engineering Minimum 5
depending on experience Minimum Requirements: B. Tech and/or BSc Degree in Civil Engineering Minimum 5
Close-out documentation Profile BSc Qs/Honours B Tech Diploma 5 years' work experience or part time work
Close-out documentation Profile BSc Qs/Honours B Tech Diploma 5 years' work experience or part time work
and precision to deliver within agreed SLAs and support the company in attracting, selecting and retaining attracting, selecting and retaining top talent. Tech-savvy and skilled at using these tools to attract who organizes resources to achieve SLAs. Able to support various clients and needs in terms of talent acquisition
and precision to deliver within agreed SLAs and support the company in attracting, selecting and retaining attracting, selecting and retaining top talent. Tech-savvy and skilled at using these tools to attract who organizes resources to achieve SLAs. Able to support various clients and needs in terms of talent acquisition