JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification with VIP and End-user support Experience with technical documentation and standard operating procedures Scripting (Powershell, Bash) Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 ) Experience Working Model (AWM) Charter Requirements: Daily monitoring of device management environments Be responsible
experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience (both verbally and written) with both technical and non-technical colleagues / users. ROLE: Consulting GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning architecture guidelines, including quality assurance. Monitoring and reporting of TLM activities in the Group with focus on TLM. Supporting the development of technical recommendation with respect to TLM. Updating &
and End-user support
technology and make an impact? We're seeking a dynamic Technical Specialist who thrives on solving complex challenges with VIP and End-user support Experience with technical documentation and standard operating procedures Scripting (Powershell, Bash etc.) Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 etc.) Experience Working Model (AWM) Charter Requirements: Daily monitoring of device management environments Be responsible
software, in particular business rules and key technical decisions. Research and make suggestions on how and validation procedures. Research, analyse and evaluate requirements for software applications. Advise
Changes and Tasks) Create and update management and technical documents in Confluence. Standby, shift work and support teams and other module consultants. Monitoring SAC System Performance 1st and 2nd level support
Tasks)
working experience in IT Service management Strong technical knowledge in ITSM tools, incident, problem and attention. Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service
and content of the process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall release responsibility. Controls the implementation of technical lifecycle management measures as well as the identified