JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification with VIP and End-user support Experience with technical documentation and standard operating procedures troubleshooting and maintenance topics Interact with an international product team, external providers, vendors and
experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience travel extensively, for up to 2 weeks at a time (international). Excellent interpersonal and organizational (both verbally and written) with both technical and non-technical colleagues / users. ROLE: Consulting GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning with focus on TLM. Supporting the development of technical recommendation with respect to TLM. Updating &
and End-user support
relevant experience. Experience working in international teams. Business process knowledge in Purchasing Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS SAP Analysis for Office is beneficial. coordination of the technical implementation as well as the definition and execution of technical test cases. requirements with the business departments. Your technical background should enable you to understand the
technology and make an impact? We're seeking a dynamic Technical Specialist who thrives on solving complex challenges with VIP and End-user support Experience with technical documentation and standard operating procedures troubleshooting and maintenance topics Interact with an international product team, external providers, vendors and
working experience in IT Service management Strong technical knowledge in ITSM tools, incident, problem and fundamentals, CSDM, CMDB). Team-Player (working in an international environment and team). Extensive experience
solution to Business Domains (e.g. role modeling) Technical consulting of application owners in terms of IAM Minimum 4 years of professional experience (also internationally) in the IT sector, preferably in the area of
systems in scope to ensure compliance to the IT Internal Controls
experience in IT Service management