are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
as an Executive Assistant or in a similar role supporting senior executives.
experienced EA who is ready to take on a role supporting a Managing Director within a fast-paced dynamic as an Executive Assistant or in a similar role supporting senior executives. Exceptional organizational administrative support to the Managing Director, including managing calendars, emails, and phone calls. Arrange
experienced EA who is ready to take on a role supporting a Managing Director within a fast-paced dynamic as an Executive Assistant or in a similar role supporting senior executives. Exceptional organizational administrative support to the Managing Director, including managing calendars, emails, and phone calls. Arrange
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
line staff, providing guidance, coaching ,and support to ensure optimal performance. Monitor production functioning of machinery and promptly address any technical issues to minimize downtime. Collaborate with