The successful incumbent will be responsible for legal advice, document preparation, and compliance management for a Leading Group in Sub-Saharan Africa.
Duties will include the following:
information is processed for salaries.
accurate information is processed for salaries. Counsel and coach managers, team leaders, and supervisors
accurate information is processed for salaries. Counsel and coach managers, team leaders, and supervisors
to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately call report). Close 100% of customer queries (telephonic and email) within 4 working hours (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes of receiving General Provide general customer support, either telephonic or at the front desk. Always comply with PPE
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wellness programs. Provide health education and counseling to employees. Maintain accurate and confidential
engagement and lead management of clients digitally, telephonically and on the CRM Ensure a competitive culture Superior client engagement digitally over the phone (telephone etiquette) and face to face measured by call recordings
engagement and lead management of clients digitally, telephonically and on the CRM Ensure a competitive culture Superior client engagement digitally over the phone (telephone etiquette) and face to face measured by call recordings
Laptop and mouse Open office set up Rotating telephone Telephone application Qualification Requirements Grade