Train all new staff in the operation of the telephone system, as part of the New Staff Induction process
Train all new staff in the operation of the telephone system, as part of the New Staff Induction process
Communication/Telephonic Skills Knowledge of ITS Integrator Student Administration System would be a plus
Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of
Provide telephone and online support in answering technical questions for equipment and systems • Timely