collection of outstanding debts.
departments to optimize company sales and reduce bad debts. Duties: Develop and implement credit policies and collection of outstanding debts. Implement strategies to minimize bad debts and reduce days sales outstanding reports on credit status, overdue accounts, and bad debt provisions. Analyse credit data and financial statements
departments to optimize company sales and reduce bad debts. Duties: Develop and implement credit policies and collection of outstanding debts. Implement strategies to minimize bad debts and reduce days sales outstanding reports on credit status, overdue accounts, and bad debt provisions. Analyse credit data and financial statements
reduction of aged debt Ensure that the company's cash flow is maximised through debt collection and minimisation
Credit Facilitation team. Manage debtor's days, Bad debt provision and ensure adherence to credit rules by calls needed in line with their regions aging and debt. Monitor and release the number of SMS's sent to Facilitator to prevent reoccurrence. Acknowledgement of Debt Assistance with journals, opening of accounts and
to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately call report). Close 100% of customer queries (telephonic and email) within 4 working hours (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes of receiving General Provide general customer support, either telephonic or at the front desk. Always comply with PPE
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relevant regulations Manage Incidental queries (Debt review and FSP's contravention of any provision
relevant regulations Manage Incidental queries (Debt review and FSP's contravention of any provision
engagement and lead management of clients digitally, telephonically and on the CRM Ensure a competitive culture Superior client engagement digitally over the phone (telephone etiquette) and face to face measured by call recordings