Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Centre Operators appeared first on freerecruit.co.za .
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and
products and services, and refer to them during calls
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in a relevant